My random thought of the day, was that clients really should have a way to evaluate us. The detox clients do in a way, they get to evaluate "staff" on their evaluation forms, but that's it. I really wish that clients had a good way to give constructive feedback.
For example, more than one client has complained to me about a particular staff member's attitude towards them. I happen to be on the side of the clients on this one, as I've seen the behaviour in action. However, all I can do is direct them to talk to management. There's no way for me to document this, I asked, and there's no easy way for them to record it either. Management is fine and all, but they're not necessarily the easiest people to talk to.
I was thinking that some random client evaluations given to clients by management and then compiled by management so they were anonymous might be good for us. I mean in some ways I can gage how my clients feel about me, but in other ways I can't. When I was in therapy I got to evaluate my therapist. When I was in school I got to evaluate my professors. How come my clients don't get to evaluate me?