A little of this, a little of that. Perhaps a lot of whining, perhaps a lot of arguing for truth and social justice. It will be what it will be.
Friday, March 22, 2013
Spring is Here!
Friday, March 27, 2009
it shouldn't have to happen...but what to do?

Tuesday, March 24, 2009
the night of 18 turnaways

Monday, March 23, 2009
dumped on the door step

Sunday, March 8, 2009
it's almost spring

Saturday, February 21, 2009
Situational Ethics: A Case Study

Jared is a man whose burned a lot of bridges, and when I say a lot of bridges, I mean it. Jared is not welcome, ever, at any of the other shelters in town, and has been permanently restricted from many of the hotels, medical clinics and rooming houses along the strip. There are not a lot of places left where Jared is able to go. He’s been given a lot of chances, but this physically disabled man has done A LOT of horrible things in his life, and he’s not even all that old. I mean, it takes soooo much to get yourself a lifetime ban from our services, and he did it.
Of course, it is always possible to appeal your ban, and so with the help of a hospital social worker, he did just that. See the thing is, when Jared isn’t drinking, or sniffing, or smoking crack or taking whatever the substance of the day is, he’s a nice guy! However, he’s one of the very few clients I am actually afraid of, very afraid of. See the thing is, staff have seen Jared sexually assault another client...but, since she didn’t press charges...
So, Jared’s back in. He uses our services just like any other client and gets the same punishments for drinking/using in the shelter as every other client, 24 hrs out. What happens when Jared sexually assaults another client, this time in the shelter, in front of witnesses and under a camera? What happens when the police say there’s not enough evidence despite the camera? There’s no charges, what do we do with Jared then?
Personally, I want to see Jared out. Out. Out. Out. Out. Out. But, as I said before, I’m scared of him, and I like to defend the little guy. Management doesn’t agree with me. Management wants him to sober up. See, the night of the assault, Jared spent the night on the street in frigid temperatures. He begged ambulances to take him to the hospital, he tried to assault police so that he could get thrown in jail. But no one would do anything for him. By morning, Jared was a freezing cold, sober, sad person who begged my coworker to let him back in, just to warm up... and how could we not? And then, then he said he didn’t remember a thing. He claimed to have to memory at all of anything until sometime in the middle of the night when we wouldn’t let him in (looking at this, even my language shows my bias).
So, what do you do in a situation like this? Because it is situational... if it was summer, or if he wasn’t disabled, or if he wasn’t kicked out of everywhere else, or if he acknowledged wrong doing, or if there was better evidence, or if there were charges, or if, or if, or if...
Living on the streets is not easy, it’s really not...
Saturday, January 31, 2009
Frozen to Death

Thursday, January 15, 2009
juxtapostion of reality... part two

I drove my car to yoga yesterday. It's three blocks away. It was FREEZING cold out, and the car was "warm" anyway because I'd had it out earlier. As I was driving I was pondering how incredibly lazy I felt. And then this nagging guilt came up "how can I say I'm cold when I spend the nights driving around finding people like 'the man in black' sleeping doorways". My mind wandered around this for a while and I stored it to think about during yoga (I know I'm supposed to "clear my mind" but I like the silence to ponder things).
I realized something I've realized many times before. We are each our own person, the sensations and feelings of someone else do not make ours bad or wrong. So what that looks like is that we can both be cold, the fact that he is cold does not change the fact that I am cold. There will always be someone colder or warmer then me, and there will always be people who experience temperature differently then me. This doesn't mean I should forget about the man in black, this doesn't mean I should forget about my moral and christian responsibility to reach out to him and push for change, all it means is it's okay to feel cold without guilt. The way my initial thought process was going could lead down a slippery slope if I got too caught up in it. It's not like I feel guilty when I'm hungry or thirsty, they're just biological things that happen to everyone.
Monday, December 29, 2008
what you do unto the least of these

There's a verse in the Bible which has been on my mind a lot lately. Jesus is telling a parable about the Kingdom of God and what things are going to be like in the end times. Jesus tells his followers, as recorded in the book of Matthew. In the story, the righteous are puzzled because Jesus thanks them for feeding him, clothing him, and taking care of him and they say they have never done this for him. He answers, "Truly I tell you, just as you did to one of the least of these who are members of my family, you did it to me".
I am so blessed to have a job in which I am able to provide things for people. I able to feed the hungry, give clothes to those who have none, shelter to those who are cold and give hope to those in pain. My job is awesome. The problem, of course, is that I cannot do this for everyone who needs it, or who wants it.
Saturday night I was shift manager which meant I had to spend the whole night in the shelter as well as answering phones and the window and such (no escaping to the drunk tank for me!) Thankfully I didn't have to kick anyone out, unfortunately I had to turn 20 people away at the door. That is the most people I have ever had to turn away in one night, and to say they were unhappy about it would be a HUGE understatement. I had to get the police to remove one of them because they were banging so hard on the window.
I found out that the shelter across the street was referring people to us even though I had told them already that we were full. I called and got lectured by them about how they don't accept intoxicated people so what else were they supposed to do (we accept people in any state of intoxication as long as they're not disruptive). I told them I didn't know, but they asked them to please stop sending us people we couldn't take. They called the police about a client, so then I had the police inside the shelter looking suspiciously at the empty mat of someone in the bathroom, so that they could put someone there the other shelter had kicked out. I had the hospital phoning getting upset when I couldn't take someone who was done in emergency - note, just because they use us as a mailing address does not mean there is a guaranteed mat for them, we are an emergency shelter.
I was able to get one person a ride home, and someone else a cab. Why would you want to sleep in a shelter if you have a home? In this case, they were too tired and drunk to want to walk there so thought they'd sleep it off on the province (we get some government funding for the shelter). So that's 2 out of 20, the police took the 1, and 2 others wound up in the drunk tank after they went back to the shelter who referred them to us and got annoying. So 5 out of 20. I have no idea what happened to the other 15.
We started taking turns turning people away, I couldn't take it anymore and neither could anyone else, because the same people kept coming back and just begging me to let them in, and I couldn't. We were already five over. And they screamed and pleaded as they stood outside shivering. Imagine being at the point where you have to beg and plead to come into a homeless shelter. If these aren't the least of these, I don't know who is.
Now rationally, I know that we have to set limits. I know that it would have been impossible for us to be 25 people over and that it would have created fights, chaos, and a standard we couldn't live up to in the future (people need to know that the full sign means full). I know that homelessness is a far larger systemic issue then I can tackle alone or quickly. I know that other people's housing crisis are not my crisis and I don't make them that no matter the guilt trips they use. I am not responsible for their shelter. They had plenty of time to look for a place to stay, it's been cold for months, 2AM is not the time to scream at me.
But then, as I stood in church singing Christmas carols it was like that verse was haunting me and I started cry. I really couldn't handle crying right then, so I bit my lips and quit the tears, but the verse was still there. "What you did for the least of these..." What did I do for the least of these? I turned them away to freeze in the snow. I shut the blinds so I didn't have to look them in the eye as they screamed at me and pounded on the window (this is a last resort for us, we really like to treat people as people, but once the screaming starts...) I told the least of these to go away, even though I used much nicer words.
I came home and cried. I think it's a good thing I have five days off.
Monday, December 22, 2008
when the shelter become home

Frank is somewhat of a celebrity among the cities homeless population. A friendly man he's known at pretty much every drop in center in the area and does his rounds supported by his cane barely missing dying by traffic each day. Frank's brain has been quite destroyed by sniff and he can be rather hard to understand at times. Quite sometime ago he had a public guardian appointed, and as such our agency dispenses his money and I believe we have some responsibility for where he lives (there are different levels of trusteeship and i am not positive where he falls).
As it's winter and Frank is quite vulnerable our transition team found him a room for the winter in a place where his meals are provided, it's not the greatest place, but it's in "his" area, and he has family there. The fact is though, it's a warm place for the winter, and a place where he can't be denied service once they're full, the room is "his".
The problem is, Frank is not quite sold on the room, it's location or the fact that he is no longer sleeping in the shelter. The shelter has become home and the staff his family and to lose that is a huge lose for him. He managed to get in for a few nights before all the staff were informed of the plan, but now his name comes with a big warning in the computer that he is to go to his room for the night.
Is this the best answer in this situation? I'm not sure. It's definitely a safer place for him to be staying, and one in which he's guaranteed to stay warm. Having his own room he is able to accumulate a few personal possessions and store things such as a change of clothes, and meals are sure better then soup and bread (although I haven't tasted them, so who really knows...) But is Frank happy? What is really in his best interest? I have to admit I'm with transitions on this one though. For the winter at least, I really feel having a room and meals is in his best interest, and it's not like he can't walk across the street and see the staff at work everyday anyway. I'm glad I'm not the one who had to make the decision though!
the itching problem

Itch, itch, scratch, scratch, ewwww! That is work these days, because well, the normal scabies and lice problem seems to have gotten worse. I've been catching our shelter cleaners taking short cuts while cleaning the mats, and the clients sleep so close together that transmission is inevitable, but seriously, itchy!!
This week I took Erik to the urgent care center to get wound care and to deal with a "rash". It was a great revelation to him when the nurse told him he needs to bathe more. He was quite pleased that she gave him some lice shampoo and some scabies cream. He took her advice quite seriously too, and was not the least bit embarrassed about his problems (as you and I might be). Rather, he was just happy that he had a solution to his horrible itching.
Lice and Scabies are part of living in a shelter I guess... We keep the mega size bottles of lice shampoo in our cupboard as well as multiple tubes of the scabies cream. On the whole, we're pretty used to the entire thing. It goes through phases and right now, we're in a bad phase. Apparently the urgent care center is not as used to this as we are. The nurse phoned us rather freaked out "Erik has scabies and lice, and well can you come get him, we can't keep him here and oh my, oh my, panic etc..." We kind of wished they'd at least give him the first treatment there, but oh well. It guess it can be frightening (?) for some people. It's not like I want to have to deal with either of them, but if I do, I'll certainly live... I might even get time off work for treatment!
For some of our clients though, the recent outbreak is a source of some contention, and they've decided that sleeping on the street, itch free, is a better option. I'm not so sure about this, seeing as it's till below -30 but to each his own I guess. It certainly is less crowed outside! It was one of these clients who dubbed it "the itching problem" and from now on, that's what I plan on calling it.
Happy Scratching!
blue christmas

As many of us in helping professions know, the holidays are not a happy time for everyone. In fact, for many people, the holidays are a time of stress, business, frustration and sadness. Society places great pressure on people to be happy and joyful while having the perfect holiday with family and friends. Unfortunately for most people this just isn't the case.
Friday night at street ministry, I was tired, stressed and fed up with the entire Christmas season (one week till my holidays)! I couldn't handle the kitchen, so I was happy to sit down with some of our guest and eat dinner. As I've talked about before, I see many of the same people at street ministry as at work, and these two were regulars in both the shelter in the drunk tank.
Deena is a woman who is probably only in her 40s. She looks like she's seventy and is now wheelchair bound. A while back she had to have her head shaved due to a bad lice infestation and she's a very small woman. Despite the fact that I see her on an almost daily basis, she isn't someone I've ever had a good talk with, and I really don't know much about her story. So we sat, and ate and talked, and as we talked, tears slowly began to drip down her face.
Deena has never known much of her family. She was adopted out to a white family and lost contact with her biological family. She has never been able to have a "family christmas". The one relative she was able to remain in contact with her brother, is now gone. Not only is he gone, but he was shot dead over the holiday season a number of years ago. After telling me this, she stops talking. Her boyfriend explains that those who were responsible for his death got out of jail recently, making things all the harder.
More then anything, Deena wants to spend a Christmas for her family, something that is now impossible. Oh, and she's dying she says, they've found cancer, and she doesn't know how long she'll live. This is secondary to the Christmas thing. She knows her body doesn't have much left in it, a life of living on the streets and in shelters while consuming copious amounts of alcohol just doesn't lead to good health. The good news though, she thinks she and her boyfriend have an apartment for the new year!
Monday, December 15, 2008
overwhelmed - or something

I'm feeling a little overwhelmed these past few days. The enormity of the problems I see on a daily basis can be kind of consuming. For the most part, I'm quite good at maintaining a healthy distance, putting things in perspective and staying positive. This past week however there have been a few situations which have been hard and the mind numbing cold just doesn't help anything.
This week for the first time I found someone sleeping under a heating vent, by choice, not because they were passed out drunk. For some reason, this really touched me. When I asked them why they made that choice, they simply said they had no place to stay. Another person, in a doorway, refused even our offers of a blanket, let alone a warm place to stay. A man what I believe was an actual heart attack. I have a lot of people with chest pains, most of the time they beg for the ambulance. This man, clutching at his chest, gasping for breath, wanted no help at all (note, we called and he was taken to hospital). An unrousable man later told us he wished we had just let him die. And of course, the girls working the streets just keep getting younger and younger.
I am sick of fighting with the other shelters. The politics of homelessness are stupid and frustrating. I'm sick of watching my mouth and having my actions be dictated by our directive not to do anything to make the clients go to the media. Why, because they are, they're making good on their threats, and we can't afford the negative publicity. I'm sick of not being able to say what's really happening because we're not allowed to say negative things about the other shelters (although I do understand this). I'm sick of not having enough space for freezing people.
Working in the drunk tank is also difficult. Until you've done something like that, it's hard to explain. It's hard to explain the death threats, the law suit threats, and the constant insults. It's also hard to explain how it can break your heart to have to lock someone up and forceably hold them. On the flip side, it's also hard to explain what it's like to have to kick people out of a safe warm place because there are drunker people coming in.
Of course, my heart is not literally breaking, and for the most part I am able to put aside all this stuff and effectively do my job. I'm able to go about my everyday life and not think about this stuff. These past couple days though, it's just seemed a little much. Someone at church said I looked sad, and i just didn't know how to explain. There's just so much, so much I see, and sometimes it just gets to you, especially as my clients start to worry about Christmas. I'll go to work tonight, and I'll do my job with a smile, just like always. But inside, inside I'm a little sad tonight. Sad because a job like mine has to exist, and sad because its just seems like we're not doing enough. Sad because people are hurting, and there's only so much we can do to change that.
maybe I just need a good cry...
Tuesday, November 25, 2008
if you build it they will come

The thing of it is, we were averaging about 10 turn-aways each night during the beginning of the winter. This is not good, this number means that each night 10 people did not have a place to stay, because many of the people we were turning away were not our regulars, but rather people coming to us as a last resort (the people we should, as an emergency shelter, house, but again, I digress). So, seeing this trend, we tore out a wall, got ride of some storage and added 10 more mats to our shelter. This sounds awesome, right? Now we have a place for everyone!
Except, we don't. The thing of it is, we're still turning away somewhere around 10 people a night. Granted, it's gotten a little colder, but really, not much colder and the shelter is still filling up just as early. By adding more mats, we seem to have created more regulars. 10 more people are using the floor of our shelter as their home each night. It seems that if we build it, they will come.
My city has actually been surprisingly decent about adding shelter beds, although there are still not enough, but situations lie this make me wonder if there every will be. Even if we built 1000's of shelter beds, would there still be more homeless to house? Would there still be people for whom sleeping in a shelter is the safest most desirable option?
Makes you wonder, doesn't it.
Wednesday, November 12, 2008
SNOW!

Well, it snowed here a while back and while most people are trying to dig themselves out, the homeless are trying to find a place to dig in for the winter. The first night was horrible, it was practically a blizzard. I had to psych myself up in the car before I went in for all the people I knew I would wind up turning away. Now matter how good your boundaries are, how do you not feel for the people sleeping under a blanket on the steps while the wind howls and the snow blows.
People seem to have gotten used to things though. One of my supervisors likes to remind me that these people have lived through many many winters, and this one isn't any more likely to kill them then any other. He's trying to reassure me, but still, I really wish there was enough shelter space. The only problem is, (and of course there are various schools of thought on this) that as soon as you build more shelter space it's full, so where exactly are people coming from?
In any case, I really feel that as a society in a very affluent country we should be able to provide a warm place to sleep for everyone. While I realize it is very difficult to house everyone (a lot of people don't want housing for starters) in the winter months, there should be somewhere, at least a place where people can come in and warm up for a while. People complain about the homeless on the streets but do not want to spend the money to make inside spaces possible. bah.
j